If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
Transporting the vehicle
Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Use the towing eyes to pull th ...
BAS PLUS (Brake Assist System
PLUS)
Observe the "Important safety notes" section .
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
For BAS PLUS to assist you when driving, the
radar sensor syst ...
Engine number
Example: G 550
1 Plate with information on emissions
testing, including the confirmation of the
emission standards at U.S. federal level
as well as for California
2 Engine number (stamped into ...