Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Vehicle identification number (VIN)
1 VIN (stamped into the chassis on the
right-hand side, when viewed in the
direction of travel)
1 VIN (on the lower edge of the windshield)
The VIN can be found in the following
locations:
• ...
Genuine Mercedes-Benz parts
WARNING
Driving safety may be impaired if nonapproved
parts, tires and wheels or safetyrelevant
accessories are used.
This could lead to malfunctions in safetyrelevant
systems, e.g. the brake s ...
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center ...