Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Replacing the wiper blades
Important safety notes
WARNING
For safety reasons, switch off the wipers and
remove the SmartKey from the starter switch
before replacing a wiper blade. Otherwise, the
wiper motor could suddenly ...
SmartKey functions
■ To unlock centrally: press the
button.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
• the vehicle is locked again.
• the theft deterrent locking sys ...
Stowage nets
WARNING
Vehicles with the Occupant Classification
System (OCS):
If the gross weight of the objects in the
stowage net on the back of the frontpassenger
seat is greater than 4.4 lb (2 kg),
OCS ca ...