Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission.
If the vehicle has transmission damage or damage to the front or rear axle, have it transported on a transporter or trailer.
In the event of damage to the electrical system If the battery is defective, the automatic transmission will be locked in position P. To shift the automatic transmission to position N, you must provide power to the vehicle's electrical system in the same way as when jump-starting .
Have the vehicle transported on a transporter or trailer.
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
...
Recovering a vehicle that has become
stuck
Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose ...
Opening/closing automatically from
outside
Important safety notes
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter ...