Mersedes SUV Manuals

NECK-PRO head restraints

Mercedes-Benz G-Class / Mercedes-Benz G-Class Owners Manual / Safety / Occupant safety / NECK-PRO head restraints

Important safety notes

WARNING
Do not secure any objects (e.g. coat hangers) on the NECK-PRO head restraints. Otherwise, the NECK-PRO head restraints may not function properly, or in the event of a rear-end collision may not be able offer the level of protection they are designed to provide.

WARNING
Head restraint covers prevent the NECK-PRO head restraints from triggering correctly.

Consequently, the NECK-PRO head restraints cannot provide the intended level of protection. Do not use head restraint covers.

WARNING
For your protection, drive only with properly positioned head restraints.

Adjust the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation.

The NECK-PRO head restraints increase protection to the driver's and the front passenger's head and neck. The NECK-PRO head restraints on the driver's and frontpassenger seats are moved forwards and upwards in the event of a rear-end collision of a certain severity. This provides better head support.

If the NECK-PRO head restraints have been triggered in an accident, reset the NECK-PRO head restraints on the driver’s and frontpassenger seat . Otherwise, the additional protection will not be available in the event of another rear-end collision. You can recognize if NECK-PRO head restraints have been triggered by the fact that they have moved forwards and can no longer be adjusted.

Resetting triggered NECK-PRO head restraints

WARNING
For safety reasons, have the NECK-PRO head restraints checked at a qualified specialist workshop after a rear-end collision.

WARNING
When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.

► Tilt the top of the NECK-PRO head restraint


Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow 1.

Push the NECK-PRO head restraint cushion down in the direction of arrow 2 as far as it will go.

Firmly push the NECK-PRO head restraint cushion back in the direction of arrow 3 until the cushion engages.

Repeat this procedure for the second NECK-PRO head restraint.

Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop.

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