Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz
recommends that you drive with the lights
switched on even during the daytime. In some
countries, operation of the headlamps varies
due ...
Recovering a vehicle that has become
stuck
Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose ...
Driving tips
Accelerator pedal position
Your style of driving influences how the
automatic transmission shifts gear:
• little throttle: early upshifts
• more throttle: late upshifts
Kickdown
Use kickdown for ...