Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Important safety notes
WARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint system ...
Active Driving Assistance package
General notes
The Active Driving Assistance package consists of DISTRONIC PLUS ,
Active Blind Spot Assist and Active Lane Keeping Assist .
Active Blind Spot Assist
General ...
General notes
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
For cleaning your vehicle, do not use any
of the following:
• dry, rough or hard cloth ...