Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Braking
Important safety notes
WARNING
If you activate the LOW off-road gear while
driving on a slippery road surface, the wheels
may lose traction:
• if you remove your foot from the
accelerator pedal ...
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified spec ...
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 d ...