Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
VIN
■ Open the front right-hand door.
■ Open cover 1 in the direction of the arrow
and remove it.
You will see the VIN.
The VIN can also be found in the following
locations:
• on the ...
Setting the air distribution
Air distribution settings
Front control panel
Directs the airflow through the
center
vents
Directs air through the footwell
air
vents
Directs the airflow through the
center
and footwell v ...
Activating/deactivating the residual
heat function
The "residual heat" function is only available
in Canada.
It is possible to make use of the residual heat
of the engine to continue heating the
stationary vehicle for up to 30 minutes ...