Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
See also:
Distronic plus
Important safety notes
WARNING
DISTRONIC PLUS does not react to:
• people or animals
• stationary obstacles on the road, e.g.
stopped or parked vehicles
• oncoming and crossing traffic
As a r ...
Mechanical key
General notes
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the rear door, the
anti-t ...
Setting the rear-compartment air
vents
Setting the center vents in the rear
compartment
Example: center vents with rear control panel
1 Rear-compartment air vent thumbwheel
2 Rear-compartment air vent, right
3 Rear control panel
4 ...