If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Toronto, Ontario M4G 4C9
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in ...
Engine number
1 Emission control information plate,
including the certification of both federal
and Californian emissions standards
2 Engine number (stamped into the
crankcase)
3 VIN (on the lower edge of th ...
Roof carrier
Important safety notes
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
charact ...