Mersedes SUV Manuals

Important safety notes

Mercedes-Benz GL-Class / Mercedes-Benz GL-Class Owners Manual / Breakdown assistance / Towing and tow-starting / Important safety notes


Functions relevant to safety are restricted or no longer available if:
Х the engine is not running.

Х the brake system or the power steering is malfunctioning.

Х there is a malfunction in the voltage supply or the vehicle's electrical system.

If your vehicle is being towed, much more force may be necessary to steer or brake.

There is a risk of an accident.

In such cases, use a tow bar. Before towing, make sure that the steering moves freely.


If the weight of the vehicle to be towed or towstarted is greater than the permissible gross weight of your vehicle:
Х the towing eye could detach itself Х the vehicle/trailer combination could rollover.

There is a risk of an accident.

When towing or tow-starting another vehicle, its weight should not be greater than the permissible gross weight of your vehicle.


The vehicle is braked when the HOLD function or DISTRONIC PLUS is activated. Therefore, deactivate HOLD and DISTRONIC PLUS if the vehicle is to be towed.

Make sure that the electric parking brake is released. If the electric parking brake is faulty, visit a qualified specialist workshop.

Only secure the tow rope or tow bar at the towing eyes. Otherwise, the vehicle could be damaged.

Do not use the towing eye for recovery, this could damage the vehicle. If in doubt, recover the vehicle with a crane.

When towing, pull away slowly and smoothly. If the tractive power is too high, the vehicles could be damaged.

When towing vehicles with KEYLESS-GO, use the key instead of the Start/Stop button. Otherwise, the automatic transmission may shift to position P when the driver's or front-passenger door are opened, which could lead to damage to the transmission.

Do not tow with sling-type equipment.

This could damage the vehicle.

Vehicles with differential locks: make sure the differential locks are in automatic mode. When towing, the differential locks must not be switched on. The transmission may otherwise be damaged.

The vehicle can be towed a maximum of 30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.

If the vehicle has to be towed more than 30 miles (50km), the entire vehicle must be raised and transported.

If you tow or tow-start another vehicle, its weight must not exceed the maximum permissible gross vehicle weight of your vehicle.

Information on your vehicle's gross vehicle weight rating can be found on the vehicle identification plate  .

It is better to have the vehicle transported than to have it towed.

If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.

The automatic transmission must be in position N when the vehicle is being towed.

The battery must be connected and charged.

Otherwise, you:
Х cannot turn the SmartKey to position 2 in the ignition lock
Х cannot release the electric parking brake Х cannot shift the automatic transmission to position N

Deactivate the automatic locking feature  . You could otherwise be locked out when pushing or towing the vehicle.

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