Mersedes SUV Manuals

Information for customers in California

Mercedes-Benz G-Class / Mercedes-Benz G-Class Owners Manual / Introduction / Service and vehicle operation / Information for customers in California

In California, you have the right to exchange a vehicle or receive a refund of the purchase or leasing price if Mercedes-Benz USA, LLC and/or an authorized workshop or maintenance facility cannot, after several authorized repairs, rectify considerable damage to or malfunctions of the vehicle that are covered by the contractual warranty.

During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the serious defect or damage can result in deadly or serious injury to the vehicle occupants while driving AND this defect has already been repaired at least twice AND Mercedes-Benz, LLC has been informed in writing of the necessity of a repair.

(2) the defect or damage, though less serious than (1) above, has already been repaired at least four times AND Mercedes-Benz has been informed in writing of the necessity of a repair.

(3) the vehicle cannot be used for longer than 30 calendar days because of repair work resulting from this or other serious defects or damage.

Please send your written notice to: Mercedes-Benz USA, LLC
Customer Assistance Center One Mercedes Drive
Montvale, NJ 07645-0350

    See also:

    Operator's Manual
    Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For ...

    Installing/removing the towing eye
    Installing the towing eye Example: towing eye mounting covers 1 Front cover 2 Back cover Vehicles with a trailer tow hitch: if possible, connect the towbar to the trailer tow hitch  . The ...

    4MATIC (permanent four-wheel drive)
    Never tow the vehicle with one axle raised. This may damage the transfer case. Damage of this sort is not covered by the Mercedes-Benz Limited Warranty. All wheels must remain either on the grou ...

    © 2019 Copyright www.mersuv.com