Operating safety

Safety notes

WARNING
Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.

Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.

Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.

Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.

WARNING
Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle.

Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.

If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: - turn on your hazard warning flashers.

- slow down carefully.

- drive with caution to an area which is a safe distance from the road.

Inspect the vehicle underbody and tires/wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.

On-board diagnostic interface

WARNING
If you connect equipment to the on-board diagnostics interface, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving. There is a risk of accident.

Do not connect any equipment to the onboard diagnostics interface.

WARNING
Loose equipment or equipment cables which are connected to the on-board diagnostics interface can obstruct the area around the pedals. The equipment or the cables could get between the pedals in the event of sudden braking or acceleration. You may then no longer be able to brake, operate the clutch or accelerate as intended. There is a risk of accident.

Do not attach any equipment or cables in the driver footwell.

Connecting equipment to the on-board diagnostics interface can lead to emissions monitoring information being reset. This may lead to the vehicle failing to meet the requirements at the next special emissions test or main inspection.

If the engine is switched off and equipment on the on-board diagnostic interface is used, the starter battery may discharge.

The on-board diagnostics interface is only intended for the connection of diagnostic equipment at a qualified specialist workshop.

Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.

Observe the notes in the service booklet.

Always have the following work carried out at an authorized Mercedes-Benz Center: - work relevant to safety - service and maintenance work - repair work
- alterations, installation work and modifications - work on electronic components

Proper use

WARNING
There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so.

If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured.

WARNING
HYBRID vehicles: It is imperative that you read the HYBRID Supplemental Operating Instructions included in your vehicle literature portfolio. You may otherwise not receive all necessary safety information and warning for the operation of your vehicle.

The proper use of the vehicle requires that you familiarize yourself with the following information and rules:
- safety notes in this Operator's Manual - technical data in this Operator's Manual - traffic rules and regulations - laws and safety standards pertaining to motor vehicles

Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department Mercedes-Benz Canada, Inc.

98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

Reporting malfunctions relevant to safety

For the USA only:

The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.

Reporting safety defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to:

Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.

You can also obtain additional information about vehicle safety from:

http://www.safercar.gov.

Limited Warranty

Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage.

Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.