Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Child restraint systems
Important safety notes
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly re ...
Collision prevention assist
General notes
COLLISION PREVENTION ASSIST consists of
Adaptive Brake Assist and the distance
warning function, which are described in the
following.
Distance warning function
Important safety no ...
Distronic plus
Important safety notes
WARNING
DISTRONIC PLUS does not react to:
• people or animals
• stationary obstacles on the road, e.g.
stopped or parked vehicles
• oncoming and crossing traffic
As a r ...