Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center

Mercedes-Benz USA, LLC

One Mercedes Drive

Montvale, NJ 07645-0350

In Canada

Customer Relations Department

Mercedes-Benz Canada, Inc.

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9